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Shipping Policy

Shipping Methods and Rates

We offer the following shipping methods for domestic and international orders:

  1. Standard Shipping: Estimated delivery time is 7-10 business days. Rates vary depending on the destination and weight of the package.

  2. Express Shipping: For customers who require expedited delivery, we offer express shipping with delivery in 3-5 business days. Additional charges apply for this service.

 

Order Processing Time

Orders are typically processed and shipped within 3 to 5 business days after payment confirmation. Please note that orders placed on weekends or holidays will be processed on the following business day.

Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your package through our website or the carrier's website.

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Shipping Restrictions

Please be aware of the following shipping restrictions:

  1. International Shipping: We offer international shipping to select countries. However, customers are responsible for any customs duties, taxes, or fees imposed by their country's customs department.

  2. PO Box Addresses: We are unable to ship to PO Box addresses. Please provide a physical address for delivery.

 

Incomplete or Incorrect Addresses

It is the customer's responsibility to ensure that the shipping address provided during checkout is accurate and complete. We are not liable for orders shipped to incorrect or incomplete addresses provided by the customer. If a package is returned to us due to an incomplete or incorrect address, additional shipping charges may apply to reship the order.

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Delivery Issues

In the rare event of a lost or delayed package, please contact our customer service team for assistance. We will work with the carrier to resolve the issue and ensure that you receive your order promptly.

Order Changes or Cancellations

Once an order has been placed, changes or cancellations may not be possible. Please review your order carefully before completing the checkout process.

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